Experience Advisors

Job Description

We are looking for extroverts, with a passion for interacting with people, building relationships, and a knack for problem-solving. Whether on a call or via written correspondence, the ideal candidate would be one with quick wit, excellent communication and language skills. Your responsibilities would range from dealing with tour enquiries, understanding client specifications and requirements, preparing customised itineraries, working closely with operations and trip designers to create and deliver the perfect getaway for our customers. 

As an experience advisor person, you will be the first point of contact for the customer with Unventured. You will be responsible for making the perfect first impression and representing the ideals and vision of the company to our prospective clients.

Roles and Responsibilities
  • Respond to customer queries via email and calls 
  • Prompt follow-ups at a committed time with travellers. 
  • Being well-versed with tours conducted by the company 
  • Understanding client specifications and suggesting suitable tours. 
  •  Preparing customised itineraries to suit the clients’ preferences and budget. 
  • Guiding customers through the booking procedure. 
  • Coordinating with internal operations to ensure the client’s needs are met. 
  • Researching destinations and keeping up to date with travel industry news. 
  • Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs. 
  • Submit a monthly sales and enquiry report based on geography and source as per guidelines set by the organisation
About Unventured

Who are we? 

Unventured has been a dream that we have pursued with our many travellers creating an experience where travel meets adventure for the real-world experiences with a softer impact. We have come a long way and we have many more miles to explore along the Unventured path.

Our Vision

Set a NEW benchmark for alternative and experiential travel in India. Travel that is: immersive, inclusive, off the beaten path and truly gives an essence of the local culture, history and way of life.

Our Mission

Our mission is to inspire and curate products for travellers to connect with the spaces they travel to actively and via local experiences. We want to do this with an ethical, responsible and quality performance that builds long term relationships with our employees, vendors & customers.

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