Cancellation Policy

HOW TO CONFIRM YOUR SLOT FOR A TRAIL/TOUR.?

Booking confirmation is based on a payment made to Unventured Expeditions Pvt. Ltd. You can choose from 1

  • City Trails:100% payment towards the atrial/ activity at-least 24 hours before the start of the trail
  • Weekend & Extended Getaway’s: 100% payment towards the atrial/ activity at-least 24 hours before the start of the trail
  • Long Haul Tours: A non-refundable deposit of 50% of the tour price per person is required to confirm your booking for all long durations tours. The balance of the tour price is payable to Unventured Expeditions, 30 days prior to departure.  If you are booking fewer than 30 days prior to departure the full amount is payable.

ALTERATIONS TO ITINERARY

  • By the tour operator:When you book your holiday with us it is in the understanding that, you accept the itinerary as an outline that may change to account for ground realities on the tour.  Unventured operates some trails in regions that are remote and cut away from civilization, where unpredictable weather conditions, landslides and other disruptions may need to be accommodated. You must be prepared to be flexible and agree change arrangements where necessary.  This will however be made in the best interest of the safety and security of the tour group and will be made by the tour leader working together in consultation with the participants. No refunds will be given for any unused services as a result of alterations by the tour operator
  • By the Participants: Unless in a situation of emergency no participant requests to change the tour itinerary will be entertained.

CANCELLATIONS

If it becomes necessary for you to cancel your tour, you must notify UNVENTURED EXPEDITIONS immediately in writing. On receipt of your written advice, cancellation will take effect. Refund policies can vary with each format of our tours

City Trails:

  • All cancellations will warrant a Rs100 deduction as transaction charges upon receipt of written advice for cancellation. Remainder amount will be refunded to the customer.
  • Cancellations and bookings made 5 days before the departure for the Treasures of Nandi Trail requesting a cancellation and refund will warrant a 50% refund only

Weekend & Extended Getaways:

  • 100% refund if cancellation is made 15 days before the start date of the trail.
  • 50% refund if cancellation is made within 15 days before the start date of the trail.

Long Haul Tours: 

  • All Long haul tours will warrant a 50% cancellation fee post sign-up.
  • No refund will be made 15 days prior to the date of departure.

CANCELLATION BY UNVENTURED EXPEDITIONS:

We will not cancel your booking unless:

  • We are forced to do so by circumstances beyond our control, such as war civil and political unrest, or “force majeure”. Cancellations and refunds in such a situation will be based on the proximity of the tour start date and may warrant a deduction in the advance paid out.
  • The minimum number of people (six) needed to operate the tour has not been reached. Under these circumstances participants will have a choice of opting for a tour on another date or take a full refund.

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  •   Lily was a thoughtful, patient, informative and congenial guide on this full day tour to Mysore. I loved our free ranging conversations drifting from lac to language, cocoons to coffee. When the heat got the better of me Lily was ready with water, shade and...More

    thumb Rachel L
    7/16/2019
  •   I was visiting Bangalore for a Business trip and was searching for an sunday activity, so i booked this tour. My tour guide was Tariq a very nice guide with a lot of knowdlege about Bangalore and Nandi hills and especially of its history. I...More

    thumb JulianO826
    7/16/2019
  •   I spent a lovely couple of hours with Lily who met me outside of the Tipu Sultan's palace. We visited the adjoining Temple participating in the rituals after a short overview of the fundamentals of Hinduism and then the palace next door, followed by the...More

    thumb BramSpiero
    7/15/2019
  •   This is my 2nd time joining Unventured Expedition. They never failed me. I am lucky that there were only 2 participants in the tour, including me. Niranjan (the tour guide) took good care of us. He always looked back to ensure we are safe and...More

    thumb WallisCW
    7/12/2019
  •   Thanks Tej, Sai, and Anupa for a the most memorable birthday experience. Exploring the vibrant, colorful, and welcoming market was wonderful. A birthday party in a 100 year old Bangalore home with Sai and Anupa’s family was priceless. There genuine hospitality and delicious home-cooked Traditional...More

    thumb shalawnj2015
    7/10/2019

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