Cancellation Policy

HOW TO CONFIRM YOUR SLOT FOR A TRAIL/TOUR.?

Booking confirmation is based on a payment made to Unventured Expeditions Pvt. Ltd. You can choose from 1

• City Trails: 100% payment towards the a trial/ activity at-least 24 hours before the start of the trail
• Weekend & Extended Getaway’s: 100% payment towards the atrial/ activity at-least 24 hours before the start of the trail
• Long Haul Tours: A non-refundable deposit of 50% of the tour price per person is required to confirm your booking for all long durations tours. The balance of the tour price is payable to Unventured Expeditions, 30 days prior to departure.  If you are booking fewer than 30 days prior to departure the full amount is payable.

ALTERATIONS TO ITINERARY

• By the tour operator: When you book your holiday with us it is in the understanding that, you accept the itinerary as an outline that may change to account for ground realities on the tour.  Unventured operates some trails in regions that are remote and cut away from civilization, where unpredictable weather conditions, landslides and other disruptions may need to be accommodated. You must be prepared to be flexible and agree change arrangements where necessary.  This will however be made in the best interest of the safety and security of the tour group and will be made by the tour leader working together in consultation with the participants. No refunds will be given for any unused services as a result of alterations by the tour operator
• By the Participants: Unless in a situation of emergency no participant requests to change the tour itinerary will be entertained.

CANCELLATIONS

If it becomes necessary for you to cancel your tour, you must notify UNVENTURED EXPEDITIONS immediately in writing. On receipt of your written advice, cancellation will take effect. Refund policies can vary with each format of our tours

City Trails:

• All cancellations will warrant a Rs100 deduction as transaction charges upon receipt of written advice for cancellation. Remainder amount will be refunded to the customer.
• Cancellations and bookings made 5 days before the departure for the Treasures of Nandi Trail requesting a cancellation and refund will warrant a 50% refund only

Weekend & Extended Getaways (2 – 5 days):

• 100% refund if cancellation is made 15 days before the start date of the trail.
• 50% refund if cancellation is made within 15 days and 7 days before the start date of the trail.
• Cancellation within 7 days before the start date of the trail will be addressed on a case to case basis. We will have the best interest of the guest in offering refunds while not penalising our partners and vendors.

Long Haul Tours (6+ Days): 

• All Long haul tours will warrant a 50% cancellation fee post sign-up.
• No refund will be made 15 days prior to the date of departure.

CANCELLATION BY UNVENTURED EXPEDITIONS:

We will not cancel your booking unless:

• We are forced to do so by circumstances beyond our control, such as war civil and political unrest, or “force majeure”. Cancellations and refunds in such a situation will be based on the proximity of the tour start date and may warrant a deduction in the advance paid out.
• The minimum number of people (six) needed to operate the tour has not been reached. Under these circumstances participants will have a choice of opting for a tour on another date or take a full refund.