City Tour Manager – Bengaluru

Job Description: Manager City Tours

We are looking for a self-motivated, high performing city tour sales manager to help us meet our customer acquisition and revenue growth targets. As a city tour manager for Bengaluru your profile will entail designing and implementing strategic sales plans that expands the customer base for city tours. Achieving growth and hitting sales targets on mutually agreed and achievable numbers. You will be managing a set of passionate freelance storytellers, build quarterly engagement and learning programs with Industry professionals. The ideal candidate should be based out of Bengaluru and must be passionate about active experiential travel.

You will be responsible for managing 3 functions of City Tours with the Operations manager.

1. Sales
a. Promote and market the offering, approaching new or niche markets
b. Liaise with travel partners, including travel agents, corporates and hotels
c. Provide sales reports to management
d. Explore alternative and innovative ideas for achieving new business
e. Deal with bespoke customer enquiries and aim to meet their expectations

2. Operations
a. Recruit, train and engage with a team of freelance Travel Story-tellers
b. Own city tour budgets for profitability and accuracy of tour pricing
c. Build a good relationship with vendors and ensure they are aligned to the Unventured Experience
d. Oversee the smooth, efficient running of tours (with help from Enquiries and Operations teams)

3. Product Development
a. Manage city tour products, content and experiences
b. Curate seasonal experiences
c. Regularly lead city tours (To monitor content and experiences and improvements)

Key skills:
You’ll need to have:
• Competent skills in Microsoft Excel to prepare reports and create budget sheets
• Strong organizational skills
• Experience in sales and customer service
• Effective communication skills
• Diplomacy and tact
• Commitment to people management
• Ability to lead and motivate a team
• Sound judgement with attention to detail
• A genuine interest in active experiential travel
• Experience of cycling would be an added advantage

Work Experience:
Prior work experience in a sales environment. Relevant management experience in other areas of the leisure or tourism industry, such as hotels or airlines, is likely to increase your chances. Specific functional experience, perhaps in a marketing, sales, retail or IT role, is also helpful.

Salary:
Depending on the experience of the candidate the remuneration per annum will be INR 4,20,000/-, negotiable and open to review post 6 months.

About Us: Unventured has been a dream that we have pursued with our many travellers creating an experience where travel meets adventure for the real-world experiences with a softer impact. We have come a long way and we have many more miles to explore along the Unventured path.

Vision: Set a NEW benchmark for alternative and experiential travel in India. Travel that is: immersive, inclusive, off the beaten path and truly gives an essence of the local culture, history and way of life.

Mission: Our mission is to inspire and curate products for travellers to connect with the spaces they travel to actively and via local experiences. We want to do this with an ethical, responsible and quality performance that builds long term relationships with our employees, vendors & customers.